General Sales Conditions of Eco Brico Legno
1.Order methods
Orders can be placed via INTERNET: using the website https://ecobricopoint.com/en/. It is essential to clearly indicate the item code and the quantity of the ordered goods. Once placed, the order cannot be unilaterally modified by the buyer.
2.Prices
The reference prices are those agreed upon with Eco Brico Legno.
3.Payment methods
The payment methods are those agreed upon with Eco Brico Legno.
4.Delivery methods
The delivery of goods available in stock takes place within 48 hours after receiving the order (in the national territory of Italy, excluding holidays). This timeframe is approximate, and any delays do not justify compensation or contract termination. Unless agreed otherwise, a shipping fee will be charged for each shipment, determined each time with Eco Brico Legno before the order, based on the current price lists and conditions. Goods not in stock may be delivered in a subsequent shipment, for which no additional cost will be charged. In case of buyer absence at the time of delivery, the goods will be held at the courier's office for three days, after which they will be returned to the seller. Any incompleteness or inaccuracy of the order explicitly releases the seller from its execution.
5.Withdrawal from the contract
The buyer can withdraw from the contract unless it concerns clearly personalized goods. The withdrawal must be communicated in writing to Eco Brico Legno, Via Leonardo Mazzella, 166, 80077 Ischia (NA) within eight days from the date of delivery of the goods, clearly indicating the intention to terminate the contract. If the communication is sent via email, it must be addressed to the email address info@ecobricopoint.com; The buyer who withdraws must return the goods without signs of wear or use. The return must take place within 10 (ten) working days from receiving the goods at the latest. The return costs are borne by the buyer. Additionally, the fixed shipping charges due to the seller, even if not yet paid, must be settled. These amounts may be retained without further formality. If the buyer exercises the right of withdrawal, the refund amount will be credited according to the terms agreed with Eco Brico Legno.
6.Warranty
The goods are covered by a minimum warranty of 1 year from the date of purchase, unless otherwise stated on the product.
7.Contract conclusion
The seller will initially confirm the receipt of the order to the buyer by sending a receipt message. The contract is considered concluded with the start of execution, at the place and time of delivery of the goods to the courier. Any order confirmations are considered simple notices of the start of execution. The buyer is required to download from the website https://ecobricopoint.com/en/ and print or save a copy of these general sales conditions in PDF format on durable support, without prejudice to the seller's right to independently send a copy to the buyer.
8.Privacy
By sending the order, the customer confirms having read the privacy policy regarding their personal data, as well as all the clauses contained in the general conditions.
9. Applicable Law and Jurisdiction
This contract is governed by Italian law. The seller reserves the right to accept orders from outside the Italian territory. In these cases as well, it is understood that the language of the contract is Italian. The seller reserves the right to modify the current version of these general conditions at any time without prior notice, therefore the buyer, at the time of placing the order, is required to periodically consult this document online to view the version applicable to the buyer at that time. For any dispute, the judicial authority of Busto Arsizio will be the sole competent authority.